The mediation process
A structured path to resolution.
The Truce & Accord Mediation Process™ is a proven, five-step framework that guides parties from conflict to agreement — with clarity, neutrality, and care.
Why process matters in mediation.
Lasting agreement begins with a thoughtful process.
Mediation without structure is just a difficult conversation. Our process gives parties a clear path forward — reducing anxiety, building trust, and creating the conditions for genuine agreement. Every engagement follows the same disciplined framework, adapted to the specific needs of each dispute.
Intake & Assessment
Understand the dispute before convening.
We begin with confidential intake conversations to understand the issues, the people involved, and whether mediation is the right path. This early assessment helps establish readiness, identify practical considerations, and create a respectful foundation for the work ahead.
- Confidential intake conversations
- Dispute and participant assessment
- Readiness and process considerations
- Initial mediation plan
Preparation
Prepare each party to participate fully.
Before the mediation session, we help parties understand the process, clarify the matters they need to address, and organize the information needed for productive dialogue. Preparation creates space for informed participation and reduces surprises at the table.
- Process orientation
- Issue and information preparation
- Participant readiness support
- Session agenda and logistics
Mediation Session
Facilitate constructive, neutral dialogue.
During mediation, we guide a structured conversation in which each party can be heard, explore interests, and consider options. The mediator remains neutral while helping participants move beyond positions toward practical, mutually workable solutions.
- Facilitated joint discussion
- Private caucuses when appropriate
- Interest-based option development
- Neutral process management
Agreement Drafting
Put clear commitments into writing.
When parties reach consensus, we help capture the terms in clear, practical language. The goal is a shared record of the agreement that reflects what was decided and supports each party in moving forward with confidence.
- Clear summary of agreed terms
- Implementation responsibilities
- Timeline and next-step planning
- Opportunity for independent review
Follow-Through
Support the path after agreement.
Resolution does not end when a session concludes. Where appropriate, we provide a structured follow-up point to address questions, confirm progress, and help parties maintain the momentum created through mediation.
- Post-mediation check-in
- Progress confirmation
- Clarification support
- Referral to additional resources when needed
Guiding principles
The principles that guide every mediation.
Neutrality
We provide an impartial process and do not take sides. Our role is to support fair dialogue and help all participants engage constructively.
Confidentiality
Mediation conversations are handled with care and discretion, creating a safer space for honest discussion and practical problem-solving.
Self-Determination
The parties remain in control of their decisions. Mediation supports informed choice; it does not impose an outcome.
Informed Decision-Making
We help parties identify the information, perspectives, and practical considerations needed to make thoughtful decisions about resolution.
Ready to begin?
If you are facing a business, family, housing, or community dispute, request a confidential consultation to learn whether mediation may be the right next step.